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Archive for the 'funny' Category

work schedule for a busy man…

pictures_office_timetable80.jpg

Microsoft leak - the internet on one disk

The Internet on one disk

why you should always have postits….

postit

what would our meeting look like if…

.

it just feels different

no words needed….

dell.jpg

Microsoft’s ZunePhone

say what?

sometimes the error messages don’t really help… Here are some of the funniest error messages i’ve seen…

thanks for informing us
The Operation Completed successfully

Did you know?
Did you know….

hmmm… not much choices….
Continue deleting or delete instead?

added nothing….
0 added successfully

some reason?
Printing failed for some reason

ok, that makes sense…
an error occurred while displaying the previous error

i’m speechless
the speechless error…

Windows is dangerous…
To help protect your computer windows has closed the following program - explorer.exe

Thank god
no error occured

huh?
cannot delete 6620: There is not enough free disk space

another reason to install ubuntu :)

ubuntu girl

the happy door

just found this on flickr

smiling door found on flickr

20 Things I Learned From Tech Support

  • As long as the world turns, users will still have problems
  • Substance abusers and computer operators are the only folks called users. This isn’t by chance
  • When in doubt. Reboot
  • Sooner or later you will meet a person who types out the words “backslash” or forgets to plug in the power cord. If you haven’t yet, just wait, you will
  • Fear the phone. No one just calls tech support to wish you good morning
  • No user will tell you the whole truth at the beginning of a call
  • “I didn’t do anything” or “It just happened” Are the users mantra
  • As a support tech, it is your job to break down resistance and get the truth
  • This is so you can rub the lie in their face, fixing the issue is just a perk
  • Some people will never learn
  • This means you will always have a job
  • Maintain a calm voice, even if you’re screaming on the inside
  • The hold button is your friend
  • Whatever you do, don’t panic
  • The answer to all users questions should be “Trust me, I know what I’m doing” even if this is a bald-faced lie
  • Users can smell fear. Once you’ve lost control, all is lost
  • A user who is not listening to you anymore, but rather is trying “their own thing” is not worth your time. Simulate a telephone disconnect and hang up. Trust me, you’re better off.
  • Sometimes fixing a computer is easier than figuring out why it was broken
  • Users always want a reason things are fixed. If you’re not sure just lie. They won’t know anyway. “A stray electron passed through the processor and caused…”
  • If possible ask to speak to the youngest person prese
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